Shipping Policy

Shipping Policy

We’re excited to ship your Labubu dolls to you! Please read below for important information about our shipping process.

Order Processing

• All orders are processed within 1-3 business days (Monday–Friday, excluding holidays).

• You’ll receive a confirmation email with tracking details once your order ships.

Delivery Times

• Standard Shipping: 7-14 business days (varies by location)

Please keep in mind that delivery times are estimates and may be affected by external factors like customs processing or carrier delays.

Shipping Costs

• Shipping fees are calculated at checkout based on your shipping address.

• Free shipping may be available during special promotions — keep an eye out!

International Orders

• We ship worldwide 🌍!

• Please note that international shipments may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Tracking Your Order

• You will receive a tracking link via email once your order ships.

• If you don’t see it, be sure to check your spam/junk folder.

Incorrect Addresses & Delivery Issues

• Double-check your shipping address before submitting your order — we are not responsible for packages delivered to incorrect addresses.

• If your package is delayed, lost, or damaged, please contact us at [your contact email] and we’ll do our best to assist you.